FAQ

Welcome to Lemon and Lane's FAQ's. Don't see the answer you need? Just email us at hello@lemonandlane.com or visit the contact us page. 

 

Are you still offering local pickup/deliveries?

As of February 2024, we are still accepting local pickup/delivery as an option, as well as Venmo payment. This option will only be offered for a limited time. 

 

 What materials are your products made of?

Our keychains, toppers, earrings and charms are cut from acrylic, making them lite and versatile as well.  Our ornaments are a combination of basswood and acrylic, designed to remain lite and easy to hang on the tree. 

 

How long of a name can you personalize your ornament or keychains with?

We can personalize any length name in our current designs. Please just be aware that keychain lengths are dependent on name length and that names in ornaments will be reduced in size to accommodate for length. 

 

What is your turn around time?

As of February 2024 - our turn around time is 5 business days. Please reach out to check before placing an order if you have questions about this turn around time.

 

What are my payment options?

We are able to process all major credit cards through our Shopify site. 

 

What will happen with Lemon and Lane in 2024?

We dream big, so more than we can even imagine - we hope! Follow us on our social media sites and subscribe to our emails so that you can come along for the journey!